Plympton St Maurice Terms and Conditions

Nursery Prices and Bookings

A signed and fully completed registration form must be received by the Childcare Centre along with a registatrion fee paid, before a place can be secured. Sessions must fit the session times detailed on the forms, however we will attempt to meet individual requirements where necessary.

Fees and Invoices

The Registration fee is non-refundable, and needs to be paid into our bank – Account Nunber 33579168 Sort Code 77-09-21 upon registration. If you are receiving Me2 funding then a registration fee is not required.

Invoices are payable monthly in advance, no later than the 10^th of each month, unless agree by the Management, to be paid weekly. Fees can be paid by BACS, childcare vouchers or Government funding. Late payment will be subject to a late payment fee and possible suspension of future sessions if arrears continue, or if it becomes a regular thing.

All invoices are based on your child’s normal weekly sessions. Extra sessions should be paid for as soon as you receive the invoice. Holiday club (playscheme invoices will be on a separate invoice).

All sessions booked must be paid for, regardless of whether the child attends. No refunds will be given for sessions missend as a result of sickness, unless a doctors/hospital note is provided. If holidays are taken during school term and we are notified 4 weeks before, then half fees will be deducted for that period. We are not liable for collection of fees from third parites eg colleges and grant funding. The parents/carer remains responsible for all outstanding fees. If childcare fees are not paid on time, your childs place may be at risk, and we may have to refer for collection of fees to the collection agency.

Nursery Closure

The Nursery is open for 51 weeks of the year. During the school holidays (which are based on Plymouth City Council term times), we operate a Playscheme except for bank holidays. We are shut for the week between Christmas and New Year and usually a day for staff training/cleaning at the end of the summer playscheme.

Termination/Cancelation/Change

We require one months notice in writing should you wish to terminate a place for any reason. Parents still remain liable for fees during this notice period. We reserve the right to terminate a place with emmediate effect if any fees are not paid by the due date.

We have a zero tolerance policy to abusive/unacceptable behaviour, and this includes verbal and physical behaviour and comments made on any social media. We reserve the right to terminate a space, if any parent/carer or child displays abusive, threatening or otherwise inappropriate behaviour.

If a start date is postponed for any reason by a parent/carer we reserve the right to change from the original start date stated on the registration form. Changing and swapping of sessions will only be permitted subject to written notice being given and spaces being available.

Personal Property and Belongings

We cannot be held responsible for loss or damage to children’s property. Every effort will be made by staff to ensure the childrens belongings are not lost or damaged. Please avoid bringing in toys from home as they may get lost or broken.

Practical, inexpensive clothing is strongly recommended for children attending the Nursery. It is the parents/carers responsibility to ensure all items of clothing and belongings are clearly labelled with child’s name.

Insurance

We have extensive insurance cover, details of this are available upon request.

Behaviour Management

We may require parents/carers to withdraw or remove their child from the Nursery in the event that the Management considers the child to be disruptive or displaying inappropriate behaviour.

We will not tolerate staff being spoken to in an abusive or threatening manner by parents, carers or children. Such behaviour may result in termination of a place at the Nursery.

Liability

We accept no resonsility for any loss suffered by a parent, arising directly or indirectly, as a result of the Childcare Centre being temporarily closed or the non-admittance of your child for any reason. This applies to absence due to sickness and holidays. We accept no responsibility for children whilst in their parents care on the premises eg prior to and after pick up.

We will not be liable to parents/carers and/or children for any economic loss of any kind, for damage to or loss of the child’s or parents/carers property, for any loss resulting from a claim made by a third party or for any special, indirect or consequential loss or damage of any kind.

We will make reasonable endeavours to keep parents/carers/childrens property in good order. Liability for damage of such proprty is excluded except where caused by our negligence.

Accidents and Illness

We reserve to right to administer basic first aid treatment when necessary. Parents will be informed of all accidents and required to sign an accident form. For accidents of a more serious natire, involving serious nature, involving hospital treatment, all attempts will be made to contact parent/carer’s. However, failing this we are hereby authorised to act on behalf of parents/carers and authorise necessary treatments.

We will administer prescribed medicines only if consent forms are completed. However the first dose must be given at home and parents/carers must take medicines home at the end of the day.

We may require parents to withdraw their child from the Centre if we have reasonable cause to believe that they are or may be suffering from or has suffered from any contagious disease/infection and there is a risk that other children in the Centre may contract such disease/infection. Children are required to stay out of Nursery for a period of 48 hours when suffering from sickness or diarrhoea. We accept no responsibility for any child contracting a contagious disease or infection. The guildlines used to establish incubation and exclusion periods are those referred to in the Public Health Authority publication ‘The Spotty Book’. Parents/carers are requested to inform the Childcare Centre of any illness, sickness or allergy before attending Nursery.

Absence

Parents/carers are required to let the Nursery know if their child will not be attending Nursery so absences can be recorded on the register.

Security

Under no circumstances will a child be allowed to leave the Nursery with anyone not named on the registration form, unless this has been previously arranged by the parent/carer. If they have made arrangements by telephone, they must ensure that a password is used. The individual collecting the child will be required to given the correct password to the staff member (who will know in advance).

Collection must be by anyone over the age of 16 years.

General Information

Parents are requested to inform the Nursery of any food, medicine, sustance, activity or other circumstances which may cause the child to have an allergic reaction/allergy. This should be completed on the registration form or health care plan in writing and the parent/carer must continue to inform the Nursery of any changes to all information held by the Centre.